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Privacy Policy

Effective Date: 2025-09-01  |  Last Updated: 2025-09-01

Contents

1) Introduction

Auto Online Marketing (“we”, “us”, “our”) is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website or purchase our digital marketing and SEO services. It aligns with the UK GDPR and the Data Protection Act 2018.

2) Information We Collect

  • Identifiers: Name, email, phone, postal address, company name (if provided).
  • Order & Billing: Selected services, invoices, transaction metadata (processed via PCI-DSS compliant providers like Razorpay; we do not store full card data).
  • Technical: IP address, device/browser, cookies, analytics events.
  • Communications: Enquiry history, support messages, approvals & feedback.

3) How We Use Your Information

  • Provide and improve our digital marketing & SEO services.
  • Process orders and payments via our cart: Service Packages.
  • Customer support and service updates.
  • Security, fraud prevention, and legal compliance.
  • Marketing communications where consented (you can opt out anytime).

Lawful bases: contract, legitimate interests, consent (where applicable), legal obligation.

4) Data Sharing & Disclosure

  • Payments: Razorpay and similar providers for secure processing.
  • Vetted suppliers: Hosting, analytics, CRM, communications—under confidentiality and data-processing terms.
  • Legal: Where required by law or to protect rights and safety.

5) Cookies & Tracking

We use cookies for core functionality, preferences, and performance analytics. You can manage or block cookies via your browser settings.

6) Data Retention

We retain personal data only as long as necessary for the purposes above and to meet legal/audit requirements.

7) Your Rights (UK)

  • Access, rectification, erasure, restriction, and portability.
  • Object to processing based on legitimate interests.
  • Withdraw consent where applicable.
  • Complain to the ICO: ico.org.uk.

8) Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or loss.

9) International Transfers

Where data is transferred outside the UK, we rely on adequacy decisions or standard contractual clauses to ensure a comparable level of protection.

10) Contact

Auto Online Marketing
Email: info@autoonlinemarketing.co.uk
Website: autoonlinemarketing.co.uk